1. Information We Collect
When you register an account or use DoinTV services, we may collect the following types of information:
- Account Information: Username, email address, password (encrypted), and profile details you choose to provide (nickname, gender, age group).
- Payment Information: When you recharge coins, we collect transaction details including order ID, amount, and coin quantity. We do NOT store your full credit card or payment instrument details on our servers.
- Usage Data: Drama viewing history, favorites, search queries, and interaction patterns within the app.
- Device Information: Device model, operating system version, unique device identifiers, and IP address for security and analytics purposes.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain the DoinTV short drama streaming service.
- To process coin recharge transactions and maintain your wallet balance.
- To personalize content recommendations and improve your viewing experience.
- To communicate with you about account activity, promotions, and service updates.
- To detect and prevent fraud, abuse, and security breaches.
- To analyze usage patterns and improve our service quality.
3. Coin Recharge Policy
DoinTV coins are a virtual currency used exclusively within the DoinTV platform to unlock premium drama episodes. The following terms apply to all coin recharge transactions:
- Pricing: Coin prices are displayed in the recharge interface and may be updated periodically. All prices are in USD unless otherwise stated.
- Non-Refundable: Once coins are recharged and added to your account, they are non-refundable and cannot be exchanged for cash or transferred to another account.
- Expiration: Recharged coins do not expire as long as your account remains active. Accounts inactive for more than 12 consecutive months may have their coin balance forfeited.
- Usage: Coins can only be used to unlock drama episodes within the DoinTV app. Each episode unlock deducts the specified coin amount from your balance.
- Transaction Records: All recharge and spending records are maintained in your account history. You may request a transaction summary by contacting our support team.
4. Payment Security
We take payment security seriously:
- All payment transactions are processed through secure, PCI-compliant payment gateways.
- We use SSL/TLS encryption for all data transmissions.
- We do not store complete credit card numbers on our servers.
- Suspicious transactions are monitored and may be flagged for verification.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service Providers: Payment processors, analytics providers, and hosting services that help us operate the platform.
- Legal Requirements: When required by law, regulation, or legal process, we may disclose information to competent authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.
6. Data Retention
We retain your account information for as long as your account is active. Transaction records are retained for a minimum of 5 years for financial compliance. You may request deletion of your account and associated data by contacting our support team.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and review your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Opt out of promotional communications.
- Withdraw consent for data processing where applicable.
8. Children's Privacy
DoinTV is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@dointv.com
- Website: www.sdbgvdshouiinc.top
